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Below you will find free videos showing you how use your Samsung OfficeServ or Nortel Norstar phone system more effectively. They can often help you solve your problem without having to wait for, and pay for an on-site service call. If you have any questions or don't see a video for your problem here, please let us know at

If after watching the video you are still not able to perform the task you are trying to do, you can give us a call at 403-543-6959 to arrange for remote support with one of our technicians. We'll talk you through how to do it and we bill in 15 minute increments. Much less expensive than an onsite service call. The best part is if we are unable to help you successfully complete your task, you don't pay.

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