Nortel/Norstar User Guides
These downloads are provided for your convenience to help you use your phone system more effectively. Please contact us if there is something you are looking for that is not here, or check out our training videos
Features Summary (234 KB)A summary of Norstar/BCM Features with short explanations of how to use them
Features Cheat Sheet
Features Cheat Sheet (157 KB)A 1 page cheat sheet of Norstar/BCM Features and how to use them.
Call Pilot User Guide
Call Pilot User Guide (400 KB)A short guide to setting up and using your Call Pilot Voicemail on the Norstar/BCM system.
T-Series Phone Labels
T-Series Phone Labels (9438 KB)NOTE: this is an EXE file, your system may block it's download. It's a program that allows you to create and print labels for your Norstar T-Series phones. (this program is also available on the CD that came with your system)