Telecommunications
Technical Services
184, 3359 27th Street NE
Calgary, AB
T1Y 5E4

Phone: 403-543-6959
Email:

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Providing service for Calgary, Airdrie & Strathmore Business Phone Systems

Nortel/Norstar User Guides

These downloads are provided for your convenience to help you use your phone system more effectively. Please contact us if there is something you are looking for that is not here, or check out our training videos

Ziff Davis White Paper - After Your Nortel Phone System Fails Ziff Davis White Paper - After Your Nortel Phone System Fails (148 KB)


Features Summary

Features Summary Features Summary (234 KB)

A summary of Norstar/BCM Features with short explanations of how to use them

Features Cheat Sheet

Features Cheat Sheet Features Cheat Sheet (157 KB)

A 1 page cheat sheet of Norstar/BCM Features and how to use them.

Call Pilot User Guide

Call Pilot User Guide Call Pilot User Guide (400 KB)

A short guide to setting up and using your Call Pilot Voicemail on the Norstar/BCM system.

T-Series Phone Labels

T-Series Phone Labels T-Series Phone Labels (9438 KB)

NOTE: this is an EXE file, your system may block it's download. It's a program that allows you to create and print labels for your Norstar T-Series phones. (this program is also available on the CD that came with your system)