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Why Wait So Long To Replace Your Phone System?

Arlen Peterson - Tuesday, November 12, 2013 |

You buy new computers every few years, why not think about your phone system like that?
Image of old business phone As much as we like getting new things, we find it hard to let go of old ones. At least that is what I have seen most of our customers do - hang on to the same business phone system for years. Some customers even have phone systems that are 10, 15 or even 20 years old.

Now that makes one wonder. Businesses and individuals seem to know when to replace their old laptops or desktop computers, and they replace them very promptly, looking for the latest, greatest technology and speed. But they do not think about the phone system that's effectively the life blood of their business like that. Why?

That's a question I have been unable to find an answer to. The telephone system is one of the most important pieces of technology for communication with your customers, but is often taken for granted. Many businesses wait too long to get a new phone system installed and finally end up with a weary, worthless phone system, and let me assure you, your customers notice.

Ring in the new…

Image of Samsung iDCS 28 button phone So here is why holding on to an old telephone system is a bad idea.

First, your business needs a reliable telecommunications system that allows you to answer client calls efficiently and minimizes the missed calls. An old telephone system that is worn out can fail at any time, and result in major losses for your company when your customers can't get in touch with you. They may even think you've gone out of business

Second, your old telephone system may need to be serviced more often than a new one, increasing your business expenses. Instead of pouring more money into a failing system, buying a new one is a wise move. A new telephone system offers functionality that improves your productivity and reduces your expenses. Even support is better, today's systems are able to be accessed remotely which is faster and less expensive then having a technician come to your business.

Newer telephone systems, like the Samsung OfficeServ business phone system, fit the modern working environment perfectly. These systems make it easier to handle and direct calls even without a manned switchboard. This means, you can have your client calls answered effectively even without a receptionist around.

Also, most of the new telephone systems can be connected to Wi-fi, which means employees working from home can stay seamlessly connected with their colleagues and clients, with phones connected to the office in their homes, hotels, or satellite office.

Do your bit…

Image of the recycle symbol Another good reason you should let go of your old phone system is to reduce your carbon footprint and do your bit for the environment. A new phone system allows you stay connected with your team and your clients from wherever you are, thus reducing the need for you to travel.

Also, when you install a new phone system we remove your old equipment and ensure the components are recycled by the appropriate recycle depot.

If you are interested in seeing how a new telephone system for your office can help you be more efficient while reducing your costs, contact us right away.


You might also like.....

Training Videos short videos showing you how to use the features of your phone system
Samsung User Guides download manuals & user guides for your Samsung Officeserv phone system
Norstar User Guides download manuals & user guides for your Norstar phone system
Phone Bill Analysis/Audit No Charge/No Obligation, we have clients who saved enough to pay for their new phone system
Sample Pricing get an idea how much the investment for a new for Samsung Business Phone System would be.

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