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Recording Calls on your Samsung Business Phone System

Dave Haggblad - Wednesday, June 29, 2016 |
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Samsung's OfficeServ 7100 series phone systems offer a Call Record feature which allows both inbound and outbound calls to be recorded for later review or reference. This feature can be set up to record all calls automatically or so that you press a button to record a call when you need to. Read More...


Your Business Phone System Is Not an Expense

Dave Haggblad - Wednesday, June 08, 2016 |
Post Image - Your Business Phone System Is Not an Expense

You spend a lot of money on technology like computers and business telephone systems. Investments made on these systems are certainly an expense to your business. But today's business phone systems have become quite sophisticated and have functionality that can reduce your overhead costs....moving them to the asset column of your balance sheet rather than the expense section.  Read More...


Things That Can Bring Down Your Business Phone System

Dave Haggblad - Wednesday, June 01, 2016 |
Post Image - Things That Can Bring Down Your Business Phone System

Small businesses often work within tight budgetary constraints. The well considered selection of a business phone system is important for your business to function smoothly and profitably.

Equally important is selecting a phone system that delivers competent service over a long period of time. This thing needs to last!!....small businesses don't have the luxury of frequently changing or upgrading their phone systems. Read More...


Voicemail Playback Cheatsheet

Dave Haggblad - Wednesday, May 25, 2016 |
Post Image - Voicemail Playback Cheatsheet

If you're like most people, when you get a voicemail you log into the system and press 1 to listen to the message....then you either delete it or save it for later.
But there's so much more you can do while listening to the message. Read More...


VoIP - Definitions and Cost Comparison

Dave Haggblad - Wednesday, May 18, 2016 |
Post Image - VoIP - Definitions and Cost Comparison

A while back we wrote a post about the difference between a Hosted Business Phone System and a Hybrid Business Phone System, you can read that here.

But soon after the post was released we started to get questions about what some of the terms used in the post meant....and what were the differences cost-wise between the two. Read More...