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Why Wait So Long To Replace Your Phone System?

Arlen Peterson - Tuesday, November 12, 2013 |

You buy new computers every few years, why not think about your phone system like that?
Image of old business phone As much as we like getting new things, we find it hard to let go of old ones. At least that is what I have seen most of our customers do - hang on to the same business phone system for years. Some customers even have phone systems that are 10, 15 or even 20 years old.  Read More...

Do You Know The Cost Of A Missed Call?

Arlen Peterson - Monday, November 04, 2013 |

Image of a man checking his watch while making a phone call When you get a call from a customer, the last thing you would want is to miss it. I believe that in today's competitive world, every call that a business gets is important, and failure to attend a client' calls can result in huge losses for the company.  Read More...

Rings in Edmonton - Answered in Calgary

Dave Haggblad - Monday, October 14, 2013 |

Busy Office Receptionist A while back we had a customer that was experiencing trouble finding staff.  After talking with him a while about possibilities we decided it would be most effective for his business if he could answer calls to his Edmonton location at his Calgary location where he had enough staff.  That way he could provide adequate back up for breaks, illnesses and busy calling times....and fully utilize the time of the two people answering the calls when the phone wasn't ringing. Read More...

Supporting the next generation of technicians makes us all better

Dave Haggblad - Monday, September 16, 2013 |

Image of telephone technician by a patch panel It’s our belief that the telecom industry is experiencing the same kinds of challenges that the music & video store industries have experienced. Read More...

Small System Features Available Today - Cellphone Integration

Dave Haggblad - Tuesday, September 03, 2013 |

Businessman using cell phone to take phone call from his office In talking with our customers, we've found that many don't know, or sometimes understand, the new features that are available with today's business phone systems.   Read More...