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Answer The Phone, What Are You Afraid Of?

Dave Haggblad - Tuesday, December 17, 2013 |

Image of a phone ringing Not everyone likes the idea of using an auto-attendant. That is one thing I have learnt over the years. As much as business owners love the idea of being there for the clients and have all their calls attended, they would rather not have a machine answer the calls.  Read More...


5 Things about using your Samsung Officeserv Phone System

Arlen Peterson - Tuesday, December 10, 2013 |

Image of a Samsung OfficeServ business phone system The Samsung Officeserv telephone system is one of the most versatile business phones you can find today. With it, you can do more than just make and answer calls. And so it troubles me to see that most people to use these phones simply to make or receive calls, while they can do so much more with them and get value for their money.  Read More...


The Most Overworked Part of Your Phone System? - The Handset Cord

Arlen Peterson - Tuesday, December 03, 2013 |

Image of a woman stretching out a phone's handset cord It stretches. It coils. It is the most important part of your business telephone system. What am I talking about? The handset cord. Telephone systems are the principal communication systems for any business. And making your telephone system actually useful is the cord that connects the handset or receiver to the transmitter or telephone body.  Read More...


What to do when you can't answer the phone

Dave Haggblad - Tuesday, November 26, 2013 |

Image of a receptionist trying to handle too many calls As a successful entrepreneur, you always want to be there when your customers call. You want to make sure that every customer call is properly answered and all their queries are resolved. You may even have an office assistant or receptionist for the job. But then, manning the phones 24X7 is not practically possible, unless you have a call center of your own.  Read More...


6 Things You Can Do With Your Samsung Business Phone System

Arlen Peterson - Tuesday, November 19, 2013 |

Image of Samsung Business Phone Everyone knows that a telephone is to make outside calls and answer incoming ones. But is that all that these phone systems do? The latest Samsung OfficeServ phone systems can do that and a lot more. Here are 6 things you may not have known you can do with your Samsung business phone system. Read More...