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Do 10% of Your Staff Answer 90% of Your Calls?

Dave Haggblad - Wednesday, November 05, 2014 |

Image portraying a busy person taking calls If you have designated a receptionist to handle all incoming calls and transfer them to members of the staff you will take the burden off rest of your staff. But if you feel that employing a person for the sole purpose of receiving calls is a waste of resources then an automatic caller distributor can solve your problem. This smart telephone facility can validate callers and forward calls to right sales or technical group which can handle the query.  Read More...


Warning Signs That Your Phone System is About to Fail

Dave Haggblad - Monday, October 27, 2014 |

Business man who's phone system is about to fail Phones form the basis of business communication. Phone usage touches every facet of our lives, both professional and personal. The warning signs that your phone is about to fail are: Read More...


Are You Safe From Power Interruptions

Dave Haggblad - Monday, October 20, 2014 |

Power utilities often fail No one can deny the importance of electric power supply in today's life. While companies need battery backup for their computer infrastructure and critical electrical devices, few keep a backup system for their telephone system. For every business, irrespective of its line of work, it is necessary to stay in touch with its clients during working hours. So it is important for businesses to invest in a UPS which is dedicated only to keeping the phone system active.  Read More...


How To Get A Business Phone System Even If You Only Have $1000 To Spend

Dave Haggblad - Monday, October 13, 2014 |

Options to get an office phone system on  $1000 budget Installing an office phone should not pose a great challenge to your establishment. However, with a $1000 budget, you will have to do some serious review of the pros and cons.  Read More...


Todays Telephone Technician Uses a Computer More than a Pair of Pliers

Dave Haggblad - Monday, October 06, 2014 |

Today's phone technician uses a laptop In today’s highly-advanced technological era, we can easily say that man has been replaced by machine. What was earlier considered to be a hands-on job like the repair work with a pair of pliers by a telephone technician, is now being successfully performed by computers. There is no dearth of software and web-based programs that can be specifically designed to cater to performing the simplest to the most complicated tasks.  Read More...