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The Secret Your Phone Company Doesn’t Want You to Know

Dave Haggblad - Wednesday, November 26, 2014 |

Secrets your phone company won't tell you You might not be aware of the fact that you can buy business phones as well as related equipment from anyone you like because you have a choice. It's not necessary to buy equipment or accessories from your phone company when it is possible to save a lot by going to another dealer. Your phone company would always like to keep this little secret from you, but there is no need to follow each and every word they say or pay attention to the advice they offer. Use your sensibilities to be more aware of the possibilities.  Read More...


Toll Fraud Letter from Shaw Business

Dave Haggblad - Wednesday, November 19, 2014 |

Toll Fraud on your business phone system Recently Shaw Business sent out a very well done letter talking about Toll Fraud, or Long Distance Fraud. The letter talks about what it is, your legal responsibility, and what you can do to protect yourself. Read More...


Three Areas of Your Phone Bill to Review with a Fine Tooth Comb

Dave Haggblad - Wednesday, November 12, 2014 |

Cut costs by combingthru your phone bill Do you often get shocked when you receive your monthly phone bill? Do you simply pay up without reviewing the bill and going into details of various charges imposed? Well, telephone companies may be have you paying much more than your actual usage of your telephone service.  Read More...


Do 10% of Your Staff Answer 90% of Your Calls?

Dave Haggblad - Wednesday, November 05, 2014 |

Image portraying a busy person taking calls If you have designated a receptionist to handle all incoming calls and transfer them to members of the staff you will take the burden off rest of your staff. But if you feel that employing a person for the sole purpose of receiving calls is a waste of resources then an automatic caller distributor can solve your problem. This smart telephone facility can validate callers and forward calls to right sales or technical group which can handle the query.  Read More...


Warning Signs That Your Phone System is About to Fail

Dave Haggblad - Monday, October 27, 2014 |

Business man who's phone system is about to fail Phones form the basis of business communication. Phone usage touches every facet of our lives, both professional and personal. The warning signs that your phone is about to fail are: Read More...