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Where Should my Office Phone System Hardware Be Located?

Dave Haggblad - Wednesday, February 25, 2015 |

An old phone room location In the early days phone system hardware used to be located in a separate room of your building along with the main electricity connections and other systems. This was suited to these older systems which used a lot of wires and complex switches and had to be kept within easy reach of electricians or telephone repairmen who could go about their work without disturbing the office atmosphere.  Read More...


Why you should Consider Installing Music on Hold

Dave Haggblad - Monday, February 16, 2015 |

Music Player for music on hold featureIf you are a busy professional or someone who takes calls constantly, you are sure to have put people on hold at one point or another. If you are a business owner or run a company, you have by now realized the importance of efficient management of phone calls by using the Hold function. However, for the person at the other end, it can be very irritating to be held waiting in the first place, and worse, to be hearing the constant beep on the phone.  Read More...


When Does it Make Sense to Install a Paging System?

Dave Haggblad - Monday, February 09, 2015 |

Speaker representing a business paging system A paging system can be installed on your existing office phone system to avoid costs if your workshop or superstore is located in a large building. This application can be used to retain real time connectivity between your office and factory or office and warehouse. The system can be used by both small and large enterprises to retain connectivity and control with just a small investment for equipment, cabling and installation.  Read More...


Managing After-Hours Calls

Dave Haggblad - Monday, February 02, 2015 |

Managing after hours calls to your business For most offices it is difficult to maintain a record of after-hours calls and those that are made on weekends, unless the client decides to leave a message on the answering machine. Do you have any idea how many important inquiries you may have missed just because someone called your competitor as he had a call forwarding facility to manage after hour calls which helped him land that order?  Read More...


What Happens if All my Phone Lines Are Busy?

Dave Haggblad - Monday, January 26, 2015 |

Too many calls coming in Did you ever stop to wonder what happens if all your office phone lines are busy and genuinely engaged in important calls. If you see that all lines are lit on the phone it's likely or at least possible that more calls are coming in. Try to get existing connections completed as soon as possible, perhaps with the promise to call back.  When clients or vendors complain that your office lines are busy all the time, it's time to have a look at options.  Read More...