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Managing After-Hours Calls

Dave Haggblad - Monday, February 02, 2015 |

Managing after hours calls to your business For most offices it is difficult to maintain a record of after-hours calls and those that are made on weekends, unless the client decides to leave a message on the answering machine. Do you have any idea how many important inquiries you may have missed just because someone called your competitor as he had a call forwarding facility to manage after hour calls which helped him land that order?  Read More...


What Happens if All my Phone Lines Are Busy?

Dave Haggblad - Monday, January 26, 2015 |

Too many calls coming in Did you ever stop to wonder what happens if all your office phone lines are busy and genuinely engaged in important calls. If you see that all lines are lit on the phone it's likely or at least possible that more calls are coming in. Try to get existing connections completed as soon as possible, perhaps with the promise to call back.  When clients or vendors complain that your office lines are busy all the time, it's time to have a look at options.  Read More...


What Do you Do with Parts of your Old Phone System?

Dave Haggblad - Monday, January 19, 2015 |

What to do with old business phone parts Whenever an office decides to replace its old phone systems with new ones, the old ones generally get discarded into the dustbin and later end up at a landfill. If you are feeling guilty about old phones lying around the office or you're considering alternative uses for existing phones after you upgrade, then there's things you can do besides have it become an artistic piece decorating your office lobby.  Read More...


Consider Total Cost of Ownership when Purchasing a Business Phone System

Dave Haggblad - Monday, January 12, 2015 |

Business Phone System Total Cost of Ownership When setting up an office phone system buyers are given a choice of on-premise and cloud options to meet the changing demands as the number of employees increases and operations expand. Buying something inexpensive is not always a good option as you have to re-invest in a more expansive unit when business operations grow and you need additional features or capacity. Both on-site phone systems and cloud based systems have their own features which can be both useful and useless for an organization, and the best solution would be to look for a vendor who can help you define your requirements and then provide a customized solution to meet those needs.  Read More...


Increasing Office Productivity with Add-on Facility

Dave Haggblad - Monday, January 05, 2015 |

Samsung Business Phone Add On Module Do you have several branch offices in the same city and want to keep in touch with employees at those locations with the simple touch of a button? Though mobile phones are an effective mode of communication it can be distracting for other staff members due to connectivity problems.   Read More...