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5 Things about using your Samsung Officeserv Phone System

Arlen Peterson - Tuesday, December 10, 2013 |

Image of a Samsung OfficeServ business phone system The Samsung Officeserv telephone system is one of the most versatile business phones you can find today. With it, you can do more than just make and answer calls. And so it troubles me to see that most people to use these phones simply to make or receive calls, while they can do so much more with them and get value for their money.

Investing in a Samsung Officeserv system is a great idea for businesses. That is why I tell all my clients about these five useful and beneficial features of the business telephones they use.

Direct in Dial Numbers

An advantage of having direct lines to all your employees is that your receptionist will not have to waste any more time on answering and transferring calls that come in for a particular employee. With the direct in dial number feature, every employee gets a direct number. So when an outside caller dials that number, the call bypasses the operator and lands directly on the desired extension.

Call pairing

Image showing cell phone ringing at same time as office phone There are times when you want to head out of office but cannot because you are expecting a client call on your extension. But thanks to the impressive call pairing feature of the Samsung Officeserv telephone systems, you don't have to be tied to your desk just to answer a call. When you pair your mobile phone with your desk extension, all outside calls made to your office number will also land on your mobile, so that no matter where you are, you can take the call.

Call record

The call record feature comes in very handy when you need to make note of important points, but do not have access to a pen or a pad. When you are having an important conversation and need to record it, just hit the "call record" button and the call is saved to your voicemail. Do note that it is essential to seek permission from the other party before recording the call.

IP Phone

Image of Samsung i5220 IP business phone IP Phones enable you to stay connected with your clients and colleagues even when you are at home, a field office or in a branch office in a different place. These phones function as part of your office telephone systems through convergence of your data and voice networks.

Softphone

Carry your Samsung Officeserv office phone wherever you want to with the Softphone feature. 

Image of Samsung Communicator Softphone

A Softphone is a program that you install on your laptop and use to connect back to your office phone, so that you can make calls like you were in the office.

Sound Interesting?

Should you need assistance in using any of these features, or if you would like more information on how they can save you money and improve your lifestyle, please just give us a call.


You might also like.....

Training Videos short videos showing you how to use the features of your phone system
Samsung User Guides download manuals & user guides for your Samsung Officeserv phone system
Norstar User Guides download manuals & user guides for your Norstar phone system
Phone Bill Analysis/Audit No Charge/No Obligation, we have clients who saved enough to pay for their new phone system
Sample Pricing get an idea how much the investment for a new for Samsung Business Phone System would be.

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