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Sometimes it's better to keep you old phone system running

Dave Haggblad - Wednesday, July 20, 2016 |
Post Image - Sometimes it's better to keep you old phone system running

We all like to have new things.....the latest, greatest 'thing'. With some interesting feature that will completely change the way we do things.....and save us time and money to boot.  (full disclosure, we profess to do just that when it can actually happen).  Read More...


Reviewing your phone bill can save you thousands

Dave Haggblad - Monday, July 18, 2016 |
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How long have you been in business?

I ask because over time things get forgotten...accepted....or even ignored.  There are so many things clamouring for your attention with you business that sometimes the little things get pushed to the back burner....and left there. Read More...


5 reasons your staff NEEDS individual phone numbers

Dave Haggblad - Wednesday, July 13, 2016 |
Post Image - 5 reasons your staff NEEDS individual phone numbers

As a business owner you work to keep cost down. Especially over the last few years of uncertainty.

Fortunately, telephone and internet technology has evolved to the point that it really can bring costs down. Your business can be much more profitable, and you can maintain a competitive advantage, if you know what to implement. Read More...


Direct Lines Made a Huge Difference in My Customer Service

Dave Haggblad - Wednesday, July 06, 2016 |
Post Image - Direct Lines Made a Huge Difference in My Customer Service

One of advantages of investing in a new business phone system is that you get access to new technology and features that you may not be able to have with your existing system.  If your system was installed in an year that starts with '19..' then you're missing the boat for some powerful tools that can reduce your costs, improve your efficiency and raise your customer service levels.  Read More...


Recording Calls on your Samsung Business Phone System

Dave Haggblad - Wednesday, June 29, 2016 |
Post Image - Recording Calls on your Samsung Business Phone System

Samsung's OfficeServ 7100 series phone systems offer a Call Record feature which allows both inbound and outbound calls to be recorded for later review or reference. This feature can be set up to record all calls automatically or so that you press a button to record a call when you need to. Read More...